1624 w lawrence ave, chicago, il, 60640.

 

We’re open Monday – Friday, 9:00 a.m. – 6:00 p.m. EST

All products on our website are for educational and or research purposes only. These products have not been evaluated by the FDA (Food and Drug Administration) and this product is not intended to treat, cure, or prevent any disease.

 

By purchasing you agree to our terms of service and that you are at least 21 years of age.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

ON ORDERS BELOW $50, THERE IS A FLAT CHARGE OF $8.99. ON ORDERS ABOVE $50 STANDARD DELIVERY WILL BE FREE (FREE DELIVERY OPTION AT CHECKOUT WILL BE AVAILABLE TO SELECT)

Which payment methods are accepted in the Online Shop?

ALL CREDIT AND DEBIT CARDS ARE ACCEPTED.

How long will delivery take?

USUAL DELIVERY TIMES ARE 3  TO 6 BUSINESS DAYS AFTER SHIPPING. USUAL ORDER PROCESSING TIMES ARE 24 TO 48 HOURS.

HOW DO WE CONTACT YOU?

YOU CAN CALL US AT 210-995-5566 DURING BUSINESS HOURS OR CAN EMAIL IS AT SUPPORT@KRATOMSUPPLIES.COM

WHAT IS YOUR CUSTOMER SERVICE ADDRESS?

1624 W LAWRENCE AVE, CHICAGO, IL, 60640

WHAT IS THE RETURN AND REFUND POLICY?

WE ACCEPT RETURNS ON THE PRODUCTS ON LY IF THE PACKAGING IN UNOPENED AND THE RETURN IS REQUESTED WITH IN 24 HOURS OF THE PRODUCT BEING DELIVERD TO YOU.

THE REFUND FOR THE RETURNED PRODUCT WILL BE ISSUED ONLY AFTER THE PRODUCT IS SHIPPED BACK TO US.

WHAT IS THE SHIPPING METHOD WE USE?

SHIPPING IS DONE USING STANDARD SERVICES FROM USPS OR UPS, YOU WILL BE PROVIDED WITH A TRACKING NUMBER ONCE THE PRODUCT IS SHIPPED.

CONTACT US